Author: Howard M. Cohen From the perspective of professional prowess, there’s really very little difference between your doctor who keeps your body healthy and your MSP who keeps your workloads healthy. Just as the “general practitioner” has evolved into many specializations, you can expect your MSP to follow the same path. As they do, you’ll want …
The Future of Your Managed Service Provider (MSP) Read More »
Author: Howard M. Cohen You’ve decided to use Azure to run the workloads that run your business. But when you researched the costs of Azure services you may not have also researched the cost of the people you’ll need to get your applications running and keep them running well. Before you go back and add to …
Author: Howard M. Cohen We touched upon this in a recent blogpost, but it bears repeating and expanding upon. It’s an old, old axiom in the IT industry but its as true today than ever, perhaps even moreso. You really don’t want to be all things to all people. The fact is that customers seldom benefit …
Author: Howard M. Cohen In earlier days, computer salespeople talked to their customers about which server, which storage, which network, and from which manufacturers. Customers didn’t really have a foundation for using what they were being told to make a decision.The conversation is all about the better business outcomes you’re seeking and how to assure that …
Don’t Care How It Works… Care How Well It Does Its Job Read More »
Author: Howard M. Cohen You love it. You can already see how the new application you just invested in will revolutionize your operations and drive up your profitability. Your IT department sees an enormous new challenge that will bring sleepless nights and potentially career-changing issues. Your best strategy be to let them keep doing what they’re …
Application Beauty is in the Eye of the Beholder Read More »
The most important question you need to answer is what your customers measure you on. Everything else can be contracted out to the right resources and should be. Here’s a great example that is core to your operations but invisible to your customers. Author: Howard M. Cohen “If you want something done right, do it yourself!” …
If You Want It Done Right, Find the Right Resource to Do It Read More »
Author: Howard M. Cohen One of the early marketing slogans for cloud computing was, “To The Cloud!!!” Even then, this was misleading! The greatest value can be obtained when selecting and integrating best-of-breed cloud services from the most qualified sources. While this adds complexity, the right services are designed to work well together, and the right …
More Than Ever It’s Not “The Cloud”… It’s The Clouds Read More »
Author: Howard M. Cohen Many different systems and tools are combined to create the peace-of-mind Idenxt delivers. Here’s a summary of those component services and how they work together. Your software loading paradigm has shifted some over the years. In earlier days, you’d insert a floppy disk into a disk drive and run a command to …
Sometimes problems occur when running your custom mission-critical applications on Azure that are caused by a problem with the actual software code. Here’s how Idenxt works with your developers to resolve them quickly and accurately. Author: Howard M. Cohen For many years, many companies have experienced contention between their information systems (IS) and information technologies (IT) …
You’re home sleeping, as are all your people. Something goes awry with your business-critical application running on Azure. Take a tour with us of all the things that happen next, including how you’re prepared to get operations started again in the morning. Author: Howard M. Cohen Good for you! You finally took that tropical vacation during …
What Must Be Happening While You’re Enjoying the Idenxt “SleepWell” SLA Read More »
